Privacy Policy & Data Protection Notice

Life Care Supreme OPC respects and values your privacy rights as a data subject under Republic Act No. 10173, commonly known as the Data Privacy Act of 2012 (“DPA”), its Implementing Rules and Regulations (IRR), and issuances by the National Privacy Commission (“NPC”).

This Privacy Notice explains how we collect, process, utilize, share, retain, and protect personal and sensitive personal information obtained in connection with our membership policies, mortuary services, web portal, and claims administration.

We collect only the data necessary to evaluate and service your life care membership:

• Personal Identification Data: Full legal name, date of birth, age, sex, civil status, home address, contact number, email address, and government-issued identification cards.
• Beneficiary & Dependent Data: Names, birthdates, relationships, and contact details of designated beneficiaries, spouses, or dependent children.
• Sensitive Health & Medical Information: Basic medical declaration disclosures at enrollment, attending physician certifications, or hospital confinement receipts for claims.
• Financial & Payment History: Mode of contribution, official receipt records, transaction dates, bank or e-wallet remittance reference numbers.
• Vital Statistics & Claims Records: Certified death certificates, burial permits, and police reports in the event of an accidental mortality claim.

Your information is processed in accordance with the legal principles of transparency, legitimate purpose, and proportionality for the following objectives:

• Underwriting and validating life care policy applications
• Issuing Certificates of Membership and official receipts
• Administering premium notices, reminders, and account statements
• Immediate dispatch of mortuary teams, casket delivery, and funeral chapel preparation upon first notice of demise
• Processing cash assistance, hospital allowance claims, and accidental death settlements
• Fulfilling statutory reporting obligations with local civil registrars, insurance authorities, and corporate regulators

We do not sell, rent, or trade your personal data. Disclosures are strictly limited to authorized partners involved in the execution of your policy:

• Accredited Mortuary Caregivers & Embalmers: Exclusively for body retrieval, sanitation, and chapel arrangement.
• Underwriting Insurance Partners: For supplemental accidental death and hospitalization allowance benefit verification.
• Payment Processors & Banking Partners: For secure payment gateway clearing and official receipt issuance.
• Government Authorities: When required by judicial subpoena, court order, or mandatory statutory reporting.

Active member data is preserved for the entire duration of the policy contract plus ten (10) years following full claim settlement, pursuant to the Philippine Bureau of Internal Revenue (BIR) regulations and financial recordkeeping requirements. Upon expiration of the required retention period, physical records are cross-shredded and digital records securely anonymized or deleted.

Life Care Supreme OPC deploys robust organizational, technical, and physical safeguards:

• Encryption: Industry-standard SSL/TLS encryption for all data in transit across our digital portals, and encrypted database volumes for stored policyholder records.
• Access Controls: Role-based access credentials restricting database visibility strictly to authorized underwriting and dispatch staff.
• Branch Physical Security: Climate-controlled, locked document vaults protecting physical membership application contracts across our 15 branches.

As a data subject, you hold clear statutory rights:

Our website uses functional cookies to remember theme settings (dark/light mode) and anonymous performance metrics to optimize page load speeds. We do not use intrusive third-party cross-site behavioral tracking cookies.

For inquiries, requests for access or rectification, or privacy concerns, please contact our designated Data Protection Officer: